Your Wellbeing Comes First 🛡️
Gambling should be fun, not a problem. We're here to help you stay in control.
🚨 Need Help Right Now?
If you're struggling with gambling and need immediate support, don't wait. Help is available 24/7.
📞 National Gambling Helpline
1800 858 858
Free, confidential, 24/7 support
Know the Warning Signs ⚠️
Sometimes it's hard to recognize when gambling stops being fun. Here are some signs to watch for:
💰 Money Problems
- Spending more than you can afford
- Borrowing money to gamble
- Lying about how much you spend
- Using credit cards or loans for gambling
- Struggling to pay bills because of gambling
🕐 Time & Behavior
- Gambling for longer than planned
- Thinking about gambling constantly
- Chasing losses with bigger bets
- Feeling restless when not gambling
- Neglecting work, family, or friends
😔 Emotional Signs
- Feeling guilty or ashamed about gambling
- Getting angry when questioned about gambling
- Using gambling to escape problems
- Feeling anxious or depressed
- Losing interest in other activities
👥 Relationship Issues
- Arguments with family about money
- Lying to loved ones about gambling
- Isolation from friends and family
- Broken promises to stop or cut down
- Others expressing concern about your gambling
How to Keep Gambling Fun 🎯
Set a Budget
Decide how much you can afford to lose before you start. Never gamble money you can't afford to lose - rent, groceries, and bills come first!
Set Time Limits
Decide how long you'll play before you start. Set an alarm if you need to. When time's up, walk away - even if you're winning!
Never Chase Losses
If you lose, accept it and move on. Trying to win back losses usually leads to bigger losses. Remember: the house always has an edge.
Don't Gamble Under the Influence
Alcohol and drugs impair judgment. If you've been drinking or using substances, save gambling for another day when you're clear-headed.
Gamble for Fun, Not Profit
Think of gambling as entertainment, like going to the movies. You pay for the experience, and any winnings are just a bonus!
Balance Your Life
Make sure gambling doesn't take over. Spend time with family, pursue hobbies, exercise, and maintain your other interests.
Our Promise to You 🤝
At Lotto Australia, we're committed to providing a safe and responsible gambling environment. Here's what we do to protect our players:
🔒 Account Controls
We provide tools to help you set deposit limits, loss limits, and session time limits. You can also self-exclude if you need a break.
📊 Spending Tracking
Your account dashboard shows exactly how much you've spent and won over different time periods - no hidden surprises.
🚨 Early Warning System
Our system monitors for unusual spending patterns and will reach out if we notice concerning behavior.
🎓 Education & Resources
We provide educational materials about odds, responsible gambling, and links to professional help organizations.
🔞 Age Verification
Strict age verification ensures only adults can access our services. We take underage gambling seriously.
🆘 Professional Support
Our staff are trained to recognize problem gambling signs and can connect you with professional help when needed.
Quick Self-Assessment 📝
Answer these questions honestly. If you answer "yes" to several of them, consider reaching out for help:
Do you ever gamble more money than you originally planned?
Have you ever lied to family or friends about how much you gamble?
Do you feel the need to bet more money to get the same excitement?
Have you tried to stop or cut down your gambling but couldn't?
Do you gamble when you're feeling stressed, anxious, or depressed?
Have you borrowed money or sold possessions to fund gambling?
Has gambling caused problems in your relationships or work?
If you answered "yes" to 3 or more questions, please consider seeking help. There's no shame in asking for support - it's actually a sign of strength.
Where to Get Help 🆘
Gamblers Help
Website: gamblershelp.com.au
Phone: 1800 858 858
Free, confidential support and counseling services across Australia.
GambleAware
Website: gambleaware.org
Information, advice, and support for anyone affected by gambling problems.
Victorian Responsible Gambling Foundation
Website: vic.gov.au
Government resources and support for problem gambling in Victoria.
For Family & Friends 👨👩👧👦
If someone you care about has a gambling problem, you're not alone. Here's how you can help:
💬 Talk Openly
Choose a calm moment to express your concerns. Use "I" statements like "I'm worried about you" rather than accusations.
📚 Educate Yourself
Learn about gambling addiction. Understanding the problem helps you provide better support without judgment.
🚫 Don't Enable
Don't lend money or pay debts. This only enables the behavior and doesn't help them recover.
🆘 Get Professional Help
Encourage them to seek professional help. Offer to go with them to their first appointment for support.
❤️ Take Care of Yourself
Supporting someone with addiction is stressful. Consider counseling for yourself and set healthy boundaries.
🌈 Stay Hopeful
Recovery is possible. Many people overcome gambling problems with proper support and treatment.
🚨 Important Gambling Information
Gambling can be harmful if not controlled. Please play responsibly and within your means. If you or someone you know has a gambling problem, help is available.
Get Help:
📞 National Gambling Helpline: 1800 858 858
🌐 Visit GambleAware.org for support and resources
